I have been a client of All Deep Massage for the past 2.5 years. I was referred to Erin by an RMT from another clinic that had been working on me after I suffered a high-velocity motor vehicle accident. The first RMT was going to be stopping practice and referred me to Erin at All Deep Massage. She knew what my issues were and that I required a skilled therapist that would be able to get down to a deep level on the back muscles, which were injured. At the beginning, I was having weekly massages as well as weekly Intra-Muscular Stimulation sessions by a physiotherapist. Erin's skill at massage has eased the pain and helped my muscles recover. It was a long process as she had to work through all the various layers of muscles. After many months of going weekly I was able to reduce down to bi-weekly now tri-weekly to maintain the progress that has been achieved.
From a client service perspective the people at All Deep have been very accommodating in scheduling appointments. They have been able to provide last-minute cancellation appointments via a wait list, which some clinics don't do. They also don't give any problems when one has to re-schedule; the level of service has been consistent during the time that I've been a client. The premises is always spotless, not just the reception area but also the massage rooms and washroom.
Over the years I have attended many therapists for various issues and I have not experienced the same level of service, and relief from my symptoms. For example I had a shoulder that I couldn't move and I was unable to raise my arm above shoulder height. I had gone to physiotherapy for treatment as well as other massage therapists but didn't receive any relief. Erin suspected the problem was because they may not have treated the 3rd rotator cuff muscle located within the shoulder, which is accessed through the armpit. I said nobody has done this to me so she did it and after only 3 treatments I was able to reach above shoulder height, and after a few more treatments I was able to reach around behind my back and touch my shoulder blade. Now I only require maintenance treatments on it.
I have recommended Erin and All Deep Massage to many of my friends and coworkers and will continue to do so when they mention they have issues with pain.